![]() ![]() If your display is turned off and you prefer that it stays off, or you're using a headless system, you need to provide Parsec an alternative display of some sort. ![]() If your display is set to go to sleep after some time of inactivity while it is turned on, try clicking and shaking your mouse or pressing a few keyboard keys to wake it up, just like you would if you were physically in the computer. Monitors using DisplayPort will usually also have their display removed from the system when it's turned off. If your laptop's tray is closed for example, the screen is automatically turned off and Parsec will not have a display. Check that computer physically and make sure that the screen is not turned off. Parsec needs a display to be able to capture it, and it must be on currently. The PC you're joining has no monitor or it's turned off Try downloading Parsec for your operating system instead. You should click "Read more" next to the error message, and learn more about the error. Download and install version 23.3.2 or newerĪ red error message eventually shows up after the black screen.In the newly opened page, select your operating system.Search for the name of your GPU and select it.To resolve it, upgrade to that or a newer version of the driver: Some recent AMD drivers from version 23.2.1 to 23.3.1 cause connection issues with Parsec. If you observe these issues, check the possible reasons below.Ĭlients using an AMD GPU with broken drivers ![]() You may also observe messages like "It looks like something went wrong. In some cases, you may get a black screen when connecting to a computer, and you may be able to hear sound or see the mouse. ![]()
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